Hey, what can we help you with today?
General Support Questions
How to contact us
Quick Start Guide
Supported operating systems
Product release notes
Do you have a developer API?
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Document collaboration (Closed Beta)
Cloud-enable your file server
Snapshots (Ransomware protection)
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Using and Managing Vault
Configure custom policies for your organisation
Add a new user
Create an organisation Team Share
Create an individual Team Share
Create user groups
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Vault for Windows
Where can I find my files?
Install Vault on a Windows PC or Server
Install the Outlook plugin on a Windows PC
Install and register using command line - Windows
Backup folders on a PC or Server
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Vault for Mac
Install Vault on a Mac
Configure Selective Sync on your Mac
Backup folders on a Mac
Remove / uninstall Vault on a Mac
Map a drive using WebDAV - Mac OS
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Vault for Mobile
Sharing files from your mobile
2FA on Windows Mobile
How can we pay?
What is the Direct Debit Guarantee?
We need to add another user account, how will you bill us?
I'm not the billing contact for our company, can you send our invoices to somebody else?
When will payment be taken?
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Get in touch
Leeds, LS5 3EG
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